Quick-tip Ordering Reference
Welcome to your 2019 MSE School Portraits!
Mark your calendars:
Order Due Date MON, OCT 7th
We are thrilled to be back for our seventh year at MSE. It’s so fun to see how much our little ones have changed in that time.
To find your child’s images, choose their campus and their teacher’s gallery. When you click on any image, you’ll have the option to “star” it, which will save it as a favorite. You can also play with the black&white button to preview your image in b&w.
PLEASE NOTE – most of the children were photographed in two settings: against a black backdrop and also in an outdoor setting. Be sure to look for all your child’s images in their gallery. Be sure to star your favorites to keep track, especially if you have multiple children.
Price List: For convenient reference, you can view the MSE 2019 Products & Pricing List.
Portrait Packages: To see package options, use link above, or click on the grey button “Available Discounts” in the bottom left of the window after you select the shopping cart button under any image. Just add the items to your cart and the best discount will automatically apply.
Black & White Option: All print images may be ordered in black & white. In your child’s series, you’ll see a black & white sample. You may click on the B&W button below any color image to sample what it will look like in black & white.
Digital Files: Digital files can only be downloaded to a computer, they can NOT be downloaded to an iPad or other mobile device. If you are not familiar with downloading web files, please contact us and for an additional $25, you will receive a CD with your selected images. Digital Files are sized for printing to 11×14 or smaller.
Retouch: If you’d like your child’s portrait to be retouched (skin blemishes, hair, etc.), it is available for $25 per image. Please email with your child’s campus, teacher and image numbers. All retouch requests must be received and paid for by the deadline.
Paper Order Form: If you prefer to use a paper order form, you may download and print the paper order form. Please complete before Monday, Oct. 7th and drop off at the MSE front desk at your child's campus.
Siblings: If you RSVP'ed for sibling portraits, you can view sibling images in their own “Sibling” gallery for each campus.
Gallery Link: Due to privacy concerns, please go to the weekly email you received from your child's teacher to find the web link as well as the password for access to this year’s photos.
Email Address: Why do you ask for my email address when I sign in? This is how you create a unique user ID. When you choose favorites and share with other family members, or come back later and sign in with the same email address, it will remember those photos as selected by you. We do not use your email address for anything outside of this school ordering event.
FAQ: “I want more than 10 digitals and the largest package I see includes only 10 digital images” ~We’re happy to extend the lowest per-image pricing to any images you’d like to add-on. Please be sure to contact us as we’ll have to set up a custom order for you. It’s no problem to do it, but be sure to reach out to us – do NOT place an online order as we can’t reverse a digital order once it’s been placed. Email firstname.lastname@example.org to begin that order.
“I have an iPad and I’m having trouble downloading images.” ~ Unfortunately, the online gallery we use does not allow for downloads to iPads or other mobile devices at this time. You’ll either need to download to your desktop, laptop, or, for an additional $25 you can purchase a CD of your digital order.
“I’m having trouble figuring out how the packages work.” ~ When ordering online, you can mix and match images in a package. It may help to reference the MSE 2019 Products & Pricing List. And, if you’d prefer to use a paper order form you can download the paper order form here, but only one image can be used per package when using a paper order form.
“When are my orders due?” ~ All orders are due by midnight, DUE DATE Monday, Oct 7th. All orders will be shipped to the address you provide. If you use a PO Box, please list BOTH your PO Box and physical address.
“My child has some acne we’d like to touch-up. Can you do this?” ~Yes! We offer retouch for any image for $25 per image. Please email us asap with your child’s name, campus, teacher and file number(s). All touch up requests must be submitted by the deadline.
“Help! I can’t decide!!” ~My best advice to all my clients? Have fun with this. Set aside some time in the next couple days to go through the images and star your favorites. Make a list of everyone who might like to receive a print – grandmas, aunts, uncles, your best friend, etc. Trust your gut. The images you like first are the ones you’re typically going to like the best, the longest. Don’t over-analyze any one image. Just keep moving and choose what you’d like and get back to life! You can ‘star’ any image by hovering over it and clicking the star icon. This will add that image to your ‘favorites’ group. You can share your favorites with a family member and they can share with you, too. We had a LOT of fun photographing your little ones this year and we hope you enjoy your images. I recommend making your selections in one sitting, and not stopping-and-starting as it’s hard to remember where you were in the process and you lose some momentum and get more ‘brain damage’.
As more questions come in, we’ll update this FAQ, so keep checking back. Please direct your questions to email@example.com and add “MSE School Portraits” in the subject line. This is the best way to reach us for anything school-related. As always, if you have feedback for making this process easier for you and others, please share your ideas. We might not be able to implement this year, but we can make a note of it for next time. Thanks!